From the moment you book, here’s exactly what happens.

The journey, step by step

Step 1 — Free 15-minute introductory call

You fill the intake form. It takes about five minutes. Prachi reads it within 24–48 hours.

The call itself is short on purpose. You tell her what’s happening at home. She tells you, honestly, whether Stapoo is the right place. No pitch. No upsell.

Step 2 — First session

The future you have been thinking of can become your child’s present. It starts with one step towards your child’s mental health. Book your session today.

The first session is usually 100 minutes long. The duration of the follow-up sessions is decided by Prachi, based on your child’s or teenager’s requirement.

You, the parent, will:

• Wait in the waiting room (offline) or step out (online).
• Be on time for your session — late minutes don’t get added to the session.
• Resist the urge to ask “what did you talk about” on the way home. Your queries about the session will be addressed by Prachi in your Parenting session.

Step 3 — Settling in (sessions 2–4)

Small noticeable changes will show you that healing has started. More smiles on your child’s face, becoming playful, flexible behaviour, an increase in appetite, and even increased anger & more sleep can be a sign of healing. So don’t worry. Discuss your worries in your Parenting sessions with Prachi.

Around session three or four, Prachi will schedule the first parent debrief — a session just for you (and your co-parent, if you have one). She’ll share what she’s noticing, what’s underneath the behaviour, and one thing to try at home for a week.

Step 4 — The weekly rhythm

Sessions are weekly. Prachi will decide the frequency of the sessions according to your child’s requirement.

Through the cycle, you can expect:

• A parent debrief every 4–6 weeks
• Tools or “homework” to try at home, based on what the child is working on
• An honest mid-cycle conversation about what’s working
• A clear ending — therapy isn’t supposed to be forever

Step 5 — Closing the cycle

Therapy ends well or it ends badly. Stapoo invests in ending well. Closing involves: a final session for the child to appreciate their journey of healing & transformation, and a parent session for handover. You can stay in touch.

Online vs. in-person — what to choose

In-person sessions

Held at Prachi’s practice space in Noida. Parents wait in the waiting area. Here is a picture of the therapy room.

Online sessions

Equally impactful for children, teens & parent coaching. To make them work you’ll need:

• A laptop or tablet (a phone is not ideal)
• Stable internet
• A separate, quiet room where your child can speak freely
• Respect for their confidentiality — don’t sit just outside the door

Working agreements

These are non-negotiable. Most parents appreciate the clarity — therapy without boundaries doesn’t work.

1. Sessions are 50 minutes. They start on time and end on time. Prachi needs the buffer to prepare for the next session.
2. Late starts don’t extend the session. If you arrive 15 minutes late, the session still ends at the original time.
3. Discussions happen in session, not on chat. If you need to talk to Prachi about your child, book a parent session. Phone calls and WhatsApp suggestions aren’t part of the practice.
4. WhatsApp is for logistics only. Use it to fix timings, send happy news or photos, share homework, cancel or reschedule, or note an observation. Prachi reads everything but won’t reply with advice — she’ll bring it into your next session instead.
5. Fees are paid in advance for the cycle of sessions. Without payment, sessions aren’t booked.
6. Same-day cancellations are charged 100%. This is how Prachi protects everyone’s time, including yours when you need a slot.
7. No-shows close after 20 minutes. If you or your child don’t appear within 20 minutes of the start time, the slot closes.
8. Reminders are not sent. Set your own. This is part of taking 100% responsibility for the work.
9. Sundays are off. One day a week, Prachi is unavailable — usually Sunday.
10. The first parent debrief is after the third or fourth child session. Not earlier — your child needs the space first.

Why all the rules? Therapy is a relationship between three adults — you, your co-parent or family, and Prachi — built around your child. Clear agreements protect that relationship. Vague ones erode it.

What therapy will ask of you

Therapy works when both sides do the work. Specifically:

• Take 100% responsibility for the change. Therapy isn’t something done to you or to your child. It’s collaborative.
• Carry a therapy journal. A simple notebook where you record observations, breakthroughs, setbacks, and tools you’re trying. Bring it to parent sessions.
• Be on time. Respect the duration.
• Hold on to your queries. They will be addressed in the Parents’ session. You will not receive feedback after every session.
• Trust the pace.